Bush Tracker SA – Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the Bush Tracker SA website, mobile web application and related services (collectively, the “Service”) operated by Bush Tracker SA (“we”, “us”, “our”).
By accessing or using the Service, creating an account, or purchasing a subscription, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
Bush Tracker SA is a digital companion for self-drive game drives and nature reserve visits in South Africa (including but not limited to Dinokeng Game Reserve and Kruger National Park). The Service provides tools for:
- Logging wildlife sightings with GPS coordinates
- Species identification guides (mammals, birds, reptiles, etc.)
- Personal life lists and trip records
- Maps and related field information
The Service is provided on a subscription basis. Access to certain features requires an active paid subscription.
2. Eligibility
You must be at least 18 years old (or have parental/guardian consent) to create an account and purchase a subscription. By using the Service you confirm that you have the legal capacity to enter into these Terms.
3. Accounts and Registration
3.1 You may need to create an account using a valid email address and password.
3.2 You are responsible for keeping your login details confidential and for all activity under your account.
3.3 You must provide accurate information and keep it up to date.
3.4 We may suspend or terminate accounts that provide false information or violate these Terms.
4. Subscriptions and Payment
4.1 Subscription packages (e.g. 3 Days, 1 Month, 3 Months, 12 Months) and prices are displayed on the website and may change from time to time.
4.2 Payments are processed via PayFast (or other payment providers we may use). You agree to their terms when making a payment.
4.3 Subscriptions are generally non-refundable once activated, except where required by South African consumer law or at our discretion. Please also see our Refund Policy.
4.4 Access is granted for the duration of the package you purchased, starting from the date of successful payment / account activation.
4.5 When a subscription expires, access to paid features will end. You may renew by purchasing a new package.
4.6 We reserve the right to change prices and package details. Existing active subscriptions will not be affected by price changes during their current term.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
- Use the Service in any way that endangers wildlife, habitats, or other people
- Attempt to reverse-engineer, scrape, or misuse the Service or its data
- Share your account or subscription with others in a way that circumvents payment
- Upload unlawful, harmful, or infringing content
- Interfere with the operation or security of the Service
We may suspend or terminate access if you breach these rules.
6. Wildlife, Safety and Field Use
6.1 Bush Tracker SA is a digital information and logging tool only. It is not a substitute for official park rules, maps, guides, or safety instructions.
6.2 You remain solely responsible for your own safety and for complying with all rules of the nature reserve or national park you visit.
6.3 GPS and location data may be inaccurate. Do not rely solely on the Service for navigation in remote or dangerous areas.
6.4 Always prioritise ethical wildlife viewing and conservation. Do not approach animals, leave vehicles where prohibited, or disturb habitats.
7. Intellectual Property
All content, software, design, text, graphics, logos, species information and data in the Service are owned by or licensed to Bush Tracker SA and are protected by South African and international intellectual property laws. You may not copy, distribute, modify or create derivative works without our prior written permission, except for personal, non-commercial use within the Service.
8. User Content
If you log sightings, notes, photos or other content (“User Content”), you retain ownership of that content. By submitting it you grant us a non-exclusive, worldwide licence to store, process and display it as needed to provide the Service (including backups and sync features). You are responsible for ensuring you have the rights to any content you upload.
9. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Service you consent to that processing. Location data and sightings may be stored on your device and, when you choose to sync, on our cloud systems under your account.
10. Disclaimers and Limitation of Liability
10.1 The Service is provided “as is” and “as available”. We do not guarantee that it will be uninterrupted, error-free, or that information (including species data, maps or weather) is complete or accurate.
10.2 To the maximum extent permitted by South African law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of data, profits or opportunity arising from your use of the Service.
10.3 Our total liability to you for any claim arising out of these Terms or the Service is limited to the amount you paid us for the subscription in the 12 months preceding the claim.
10.4 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
11. Termination
11.1 You may stop using the Service at any time.
11.2 We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service.
11.3 On termination or expiry of a subscription, your right to use paid features ends. Local data on your device may remain until you delete it.
12. Changes to the Service and Terms
We may update the Service and these Terms from time to time. Material changes will be indicated by updating the “Last updated” date. Continued use after changes constitutes acceptance of the revised Terms.
13. Governing Law and Disputes
These Terms are governed by the laws of the Republic of South Africa. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.
14. Contact
For questions about these Terms or the Service:
Email: support@bushtrackersa.co.za
Website: https://www.bushtrackersa.co.za